about the queen's assistant

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susan smith nash
Interdisciplinary background, diverse interests. B.S. in Geology, M.A. and Ph.D. in English. In e-learning since the early 1990s, Nash is involved in e-learning and hybrid learning and training at universities, corporations, and not-for-profits. Focus: new approaches (green technology, m-learning, quality, retention, simulations, Web 2.0/3.0). Moodle 1.9 Teaching Techniques (Packt Pub, 2010); Klub Dobrih Dijanj (Ljubljana,2009); Excellence in College Teaching and Learning (CC Thomas,2008) co-authored with George Henderson
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Sunday, August 29, 2010

Death and the Elderly: Caregiving, End-of-Life Issues, Family Challenges Research Paper Flowchart

Health care programs are important, quickly developing and evolving in colleges and universities. Nursing, health care administration, medical coding, nurse practitioners, physician assistant programs, medical billing, urgent care administrators, nursing home administration, and more are growing.

As our health care system changes, and the population ages, it is very important for all health care professionals to understand the inter-relationships between institutions, communities, and families.

Here is an effective flow chart / guide for structuring a research paper on topics dealing with caring for the elderly and end-of-life issues.

1. What is the research problem / social issue? Identify and define clearly.

You may wish to brainstorm and develop bullet points, and even do mind-mapping in order to arrive at a primary thesis / main topic. Here is an example / description of mindmaps and mind mapping: http://www.mindtools.com/pages/article/newISS_01.htm

It is often effective to look at the core primary problem and to find an article that contains a very thorough literature review:

Example:
Ethics: Ethical Challenges in the Care of Elderly Persons
Ludwick, R., Silva, M. (December 19, 2003). Ethics Column: "Ethical Challenges in the Care of Elderly Persons". Online Journal of Issues in Nursing. Vol. 9 No. 1. Available: www.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Volume92004/No1Jan04/EthicalChallenges.aspx

2. What has been written about the problem in the past? What are the core issues?

It is often good to research and read an array of articles. This is a good opportunity to review articles in a repository.

Example:
National Institute of Health: Bioethics Resources
End of Life / Palliative Care
http://bioethics.od.nih.gov/endoflife.html

May extend to related issues. In this case, it is useful to look at ethical issues with respect to end-of-life issues, and it has to do with younger individuals
Boy On Life Support Stirs Debate On Faith, End-Of-Life Care
http://www.npr.org/templates/story/story.php?storyId=96998483

3. What are the facts? What do we know about the extent of the problem? Studies? Govt statistics? Describe.

Articles:
Examples
Hospitals Ordered to Follow End-of-Life Wishes (with podcast)
http://www.npr.org/templates/story/story.php?storyId=126055003

4. What can we find in the following areas?

http://www.fedstats.gov (scroll down and click on the link to the search function)

http://www.childstats.gov

also: investigative journalism? look up documentaries / investigative journalism, etc.

5. What have people done to address the issue? What are the various perspectives / solutions? Describe.

Example:
Caring for the Elderly and the Disabled Is a Family Affair
http://www.npr.org/blogs/health/2009/12/caring_for_elderly_and_disable.html

Example:
What to Do the Next Time Dad's Heart Stops (article, with podcast)
http://www.npr.org/templates/story/story.php?storyId=105593750

Example:
Ethics policies on euthanasia in nursing homes: a survey in Flanders, Belgium.
http://www.ncbi.nlm.nih.gov/pubmed/17996349

6. Case studies / examples / the human face...

Can search for examples, and also use statistics

Caregiving in the U.S. 2009
http://www.caregiving.org/data/Caregiving_in_the_US_2009_full_report.pdf

7. Your analysis -- what do the facts tell you? What are things that can be done? What is being tried? Is it working? Is it not? Why not?

This is a good place to list the key concerns and considerations that relate to the primary thesis.

For example, you could discuss the different approaches to health care, including home health care, nursing homes, and evaluate which ones work and which ones do not. You could then start to formulate recommendations.

Another example could be that you discuss new trends and issues with family dynamics, work issues, and financial considerations when it comes to the elderly.

Evaluating different responses to caregiver burnout and the psychological dimensions of having elderly family members could be discussed.

8. Conclusions and recommendations.

Your final paragraph should be substantive and it should have an in-depth discussion. Make sure that you use APA style, since this paper deals with social and psychological topics.

You may find a very helpful bibliography-making software program at Bibme.org (http://www.bibme.org). For APA style questions, check out

http://owl.english.purdue.edu/owl/resource/560/01/

or

APAStyle at http://www.apastyle.org




Wednesday, August 11, 2010

Assistive Technologies for Online Learning

For many -- not just those with special needs -- participating in an online course is very difficult without assistive technologies. Augmentive and alternative communication products can help students with disabilities. It is useful, however, to look at some assistive technologies as effective for learners who have specific learning preferences and who may benefit from being able to access content in more than one format.

Take a look at the different assistive technologies that are available. You may be surprised how affordable they are, and how helpful they might be for you, especially with respect to keyboards, touchscreens, screen-readers (and "talking books"), and speech recognition.

Vision
BAUM Retec AG: Products and services for the visually impaired (Germany)
http://www.baum.de/cms/en/

Claro Software: speech technology, image technology and touch technology.
http://www.clarosoftware.com/

Dolphin screen-reader with Braille and speech support:
http://www.yourdolphin.com/products.asp?cat=1

Biggy:
Provides large cursors
http://rjcooper.com/biggy/

Dolphin Oceanic Ltd.: .Magnifies the screen or allows users to listen with screen readers and experience refreshable Braille. Dolphin software also creates altformat reading materials for people with vision impairments or dyslexia - Braille, large print, DAISY talking books or MP3s.
http://www.yourdolphin.com/

Enabling Technologies, Inc.: Braille embossers / printers
http://www.brailler.com/

Extra Corporation (Japanese): Jaws for Windows in Japanese
http://www.extra.co.jp/

Freedom Scientific Products
http://www.freedomscientific.com/product-portal.asp

Freedom Scientific Products for Blindness
JAWS® screen reading software
PAC Mate Omni™ accessible Pocket PC
MAGic® screen magnification software
PEARL® portable reading solution
OpenBook® scanning and reading software
SARA™ scanning and reading appliance
PAC Mate™ Portable Braille Displays
Focus Braille Displays
Focus 40 Blue Wireless Bluetooth Braille Display
FSReader DAISY player
StreetTalk™ VIP GPS solution
ScanTalker® talking barcode reader solution
FSTTY deaf-blind telephone communications
FaceToFace™ deaf-blind personal communications

Freedom Scientific Products for Low Vision

TOPAZ® desktop video magnifier
TOPAZ® Connectivity Pack
ONYX® Portable Video Magnifiers
PEARL™ portable reading solution
SAPPHIRE® Handheld Video Magnifier
RUBY® Handheld Video Magnifier
SARA™ scanning and reading appliance
MAGic® screen magnification software


GW Micro: Window-Eyes, Notetakers, DAISY Readers, Braille Displays, Low Vision
http://www.gwmicro.com/

Hearing

Close-captioning software
http://www.cpcweb.com/

Speech Recognition and Assistive Writing

Speech recognition is often considered as an assistive writing tool for people with learning disabilities such as:

Dyslexia-- a disability in which a person has trouble reading words, sentences, or paragraphs.

Dysgraphia-- a writing disability in which a person finds it hard to form letters correctly or write within a defined space.

Acapela Group: Text to speech solutions
http://www.acapela-group.com/

Dexterity and Mobility

Applied Human Factors: screen keyboard computer access
http://ahf-net.com/

Madentec Ltd.: New keyboards and joysticks
http://www.madentec.com/intro/

Origin Instruments: The HeadMouse Extreme replaces the standard computer mouse for people who cannot use or have limited use of their hands.
http://orin.com/

Tobii Technology: Tobii Technology specializes in eye tracking and eye control. This technology makes it possible for computers to know exactly where users are looking.
http://www.tobii.com/corporate/start.aspx

Learning

Metroplex Voice Computing, Inc.: Speech-recognition mathematics
http://metroplexvoice.com/

textHelp
Browsealoud is designed to improve website accessibility for those who struggle to read content online. It works by reading website content aloud in a high quality, human-sounding voice at no cost to the end user and zero implementation for the web owner.
http://www.browsealoud.com
http://www.texthelp.com/

Language and Communication

ZYGO: The Optimist-MMX is usable like a laptop from the keyboard. It can easily convert to a touch-screen tablet. It's durable, drop and spill resistent, and will withstand the demands of every day use.
http://zygo-usa.com/

Friday, July 30, 2010

Capstone / Research Paper Guide: Sustainable Business

New degree and certificate programs that focus on sustainability and sustainable business continue to gain traction in the economy, particularly as there continues to be a need for energy efficiency, cost-savings, and positive public relations.

Many of the online schools require capstone projects and extensive research papers. For example, Anaheim University offers a graduate diploma in sustainable management, and has a choice of two capstone projects. Dominican University requires either a service-learning practicum, which can be either an internship or a capstone project. The University of Denver's master's degree in Environmental Policy and Management offers an emphasis in Energy and Sustainability.

Planning your capstone / research project:


Primary thesis: start with a clear statement, and then narrow it down. Make sure your thesis gives an indication of the possibilities contained in the project.

Introductory paragraph: Include your thesis statement, and be sure to provide details and a general overview of the scope of your research paper.

Engaging Opening: Start with a clear statement of why this matters, and show it with an illustrative scene or reference to a core or controversial paper.

Definition: What is sustainability today? Why does it matter? Definition section.

Your focus: Your sustainability focus. Describe your focus and goals in an in-depth way.

Background and contexts. Provide give sufficient background, details, and history of the particular issues you're exploring. Sources can include statistics, journal articles, government documents, news sources, reliable websites.

Literature review / history of the idea: who has written on your topic? what have they said? Sources: refereed journals, You can use blogs and opinions, but it is important to discuss their agendas and bias.

**Importance / Priorities / Issues that come to the surface
**Conflicts / controversies

Case Study Analysis?

Elements to Include:
**Sustainability Project Goals / Vision / Core Mission
**Project Overview
**Review of the Project Elements
**Sequence / Timing / Project planning


Conclusion and Recommendations: What makes your capstone or research project valuable is a combination of the following items: a) thorough investigation of your primary thesis; b) solid research in multiple databases and sources; c) reliable, credible sources; d) insightful analysis; e) creative, innovative conclusion and recommendations.

Monday, July 05, 2010

New Directions in Certificates and Degree Programs

College degrees and certificate programs are constantly evolving to meet the ongoing and emerging needs of people seeking to keep their skills up to date. The recent economic crises, combined with an awareness of human impact on the environment have led to a new surge of innovation and new programs. Here are new directions in degrees and certificates programs.

Environmental Leadership
Even before the Deepwater Horizon explosion and the tragic oil spill in the Gulf of Mexico, there was a push to establish programs that examine the impact of human activity on the earth, and to bring together an interdisciplinary set of courses covering global and local interdependencies and the decision-making processes that are used to interlink the interests in a positive way. Focus areas include economic development, environmental science, energy policy, trade and commercial practices, ethics, responsible technology, climate change controversies, innovative entrepreneurship, and community sustainability.

An example of a program that falls into this category is Naropa University's MA in Environmental Leadership. The MA in Environmental Leadership is a "two-year, 39-credit residential program comprised of semester-long courses and an eight-day summer field course that involves a three-day wilderness solo. In the final year, students apply their leadership skills to a collaborative project within an organizational or community setting." (from the website). Naropa University is located in Boulder, CO. It is unfortunate that this program is residential; there are many ways to collaborate on projects in a distributed setting.

Environmental Design
Community planning, environmental science, economic development, and architecture come together to focus on all-encompassing "green design" -- not just for commercial, industrial, or trade, but also for residential and community development purposes. What is the best way to educate children in a way that optimizes learning environments, while maximizing energy efficiency, facilitating parental / family involvement, in a sustainable economic environment? Environmental design looks at how to facilitate functionality so that the processes and contexts allow the elements within a society to achieve sustainability goals.

University of Massachusetts Online offers a number of programs dealing with sustainability and the environment, including three launched in 2009 . They have a number of courses and certificate programs that involve green building, LEED certification, and a green built environment.

Sustainable Hospitality and Tourism
You might be surprised to see the ways that the hospitality industry has transformed itself to achieve increased efficiencies and to respond to the need to be as green and sustainable as possible. The person entering the hospitality and tourism fields must be aware of how technology is being used to promote to market properties and programs, and how aggregators / bulk discounters have transformed the markets. Property managers must be able to implement and administer the "green" operations that incorporate alternative / renewable energy, waste reduction procedures, environmentally friendly chemicals and coolants, low-water plumbing, and locally-sourced inputs. In addition, hospitality professionals must understand the best ways to accommodate the evolving needs of conferences and conventions and to provide infrastructure for hybrid face-to-face / distance (web-conferencing, streaming media) delivery modes.

An example of a program / course in this category is LSM Business School's Postgraduate Diploma in Sustainable Hospitality and Tourism Management.

Sustainable Communities
Sustainability in difficult economic times may mean dramatic changes in the services that a community provides, as well as a vision for how to change and incorporate new technologies. A community that finds itself suddenly unsustainable may have to seek guidance in the following areas: innovative approaches to employment creation, launching and supporting web businesses, reconfigured educational structures and delivery, green building, alternative and renewable energy sources, reconfigured social safety nets, invigorating inclusion in training programs, community-centric law enforcement, smartgrids and smart growth.

A number of colleges and universities offer courses in green, sustainable building design, which often incorporates renewable energy. UC-Davis Extension has a certificate course in green buildings and sustainable design as a part of a cluster of sustainable programs certificates. Newer programs will need to metamorphose to incorporate innovative systems and "smart" systems that function not only to monitor and control, but also to link together previously unrelated activities in a kind of green energy mash-up.

Sustainable Health
For health care to be sustainable, it has to make sense on many different levels. The bottom line is that appropriate and effective access must be expanded. For example, it is important for the health system to avoid an over-reliance on hospitals and in hospital emergency rooms as sources for primary care. The trends now are to move primary care to urgent care facilities and even pharmacies for effective "one-stop shopping." There is also a trend toward expanded home health care to avoid, delay, or minimize institutionalization. Ethical issues, especially unexpected ones, are emerging. End-of-life issues, privacy, impact of new technologies, debates about medication, are a few.

Many programs incorporate public health care administration and health care infomatics. However, fewer programs focus on sustainability and bring in the interdisciplinary approach needed to fully appreciate the changes that will occur in the future. California State University East Bay's Management of Health Care Administration does include courses in sustainable and integrated health care. It could be argued that it's important to aggressively pursue more interdisciplinary elements, and to include psychology, sociology, ethics, and gerontology in addition to the other options.

Community, Environmental, Psychological, Social Interventions
The media has made what was once hidden and denied a public preoccupation, if not a full-blown spectacle. There are popular web-streamable documentaries / news programs (60 Minutes, Vanguard, etc.) and reality television featuring (Intervention, Hoarders, Obsessed, etc.), along with countless blogs, wikis, and social networking sites. The result is a surge in demand for an interdisciplinary approach to complex problems that involve all levels of society, from the individual to family members, social services, businesses, and often even law enforcement.

While it's not a degree or certificate program, USC Marshall's "Reconnecting to Remain Competitive" event captures the spirit of what it will take to be able to adapt to changes and times.

Enhanced Recoveries and Community Revitalizations
Creating jobs for a community is not simply a matter of providing tax incentives to attract a manufacturing facility to your town. The new jobs are for the new economy, and while one might argue that they're still service-based, they involve an entirely different skill set. Communities must attract web businesses, and they must have the infrastructure capabilities to meet needs of the distributed workplace. More companies are hiring home-based workers, and where there are facilities, they often come in the form of server farms, or administrative offices, all of which have high energy and internet infrastructure needs. New education programs must provide students with opportunities to learn the new technologies, but, even more importantly, to display them in the form of portfolios and projects. "Show what you know" is the new assessment dictum.

Community and Economic Development Certificate Program at Penn State University is an example of an existing program that does not specifically relate to sustainability. However, with a flexible five-course program, courses themselves can start to incorporate new views and vistas. Technical and career colleges such as TCI offer courses and programs that can be combined with liberal arts programs to help with the nuts and bolts of economic development at the state, community, or neighborhood level.

Thursday, June 17, 2010

Interview with Jonna Ward, Visionary Integration Professionals: Innovators in E-Learning Series

Lifelong e-learning is essential in one's professional development and career trajectory. Much of the ongoing training and development is available in a situated learning context, which is facilitated by the existence of integrated technology and content. Bringing the elements together is often challenging, but has been made possible because of the vision and sense of mission of individuals who are willing to take risks when bringing together human resources development and education. Welcome to an interview with Jonna Ward, founder and CEO of Visionary Integration Professionals. Her companies have been pivotal in increasing access to content and efficiency in processes.

What is your name, affiliation, and connection to e-learning?
My name is Jonna Ward; I'm the founder and chief executive officer of Visionary Integration Professionals, which is a global information technology solutions provider. VIP is the parent company of Meridian Knowledge Solutions, a company that provides software (including learning management systems) and services for delivering, tracking and analyzing training over the Internet. VIP employs approximately 800 people, and Meridian is one of our important divisions. We acquired Meridian in 2006 because we saw (and continue to see) repeated demand from our clients for integrated solutions that bring analytics, data, and learning management together.




How does your organization administer and / or develop e-learning resources?
Meridian takes the lead for us in this regard. Many of the employees who work for us at Meridian have been with the company since Meridian's founding in 1997, so they've seen the evolution of e-learning content, e-learning standards, LMS and LCMS technology and mobile learning. VIP's purview spans much more than developing e-learning. Because we're implementing IT systems across entire organizations we are always looking for ways in which learning can be woven into the fabric of everyday work.

Through contact with customers, industry pundits, primary research and our customer advisory board, Meridian's R&D team stays abreast of which e-learning trends are picking up traction and which are fads to be forgotten. For example, over a decade ago, Meridian was among the first, if not the first, LMS provider to incorporate collaboration features into its system.

Today, online collaboration is a prerequisite to having a competitive LMS, but Meridian's R&D team knew about this and developed a viable system well ahead of the trend. So we rely on some really great minds at Meridian to tell us what we should focus on as an organization, and, at an executive level, our divisions work with one another to capitalize on opportunities to incorporate e-learning into various enterprisewide projects.

How does elearning relate to your vision of developing human resources, and matching organizational needs with people?
Organizations of all kinds collect and rely on employee performance data to make decisions, but that data is rarely connected in a meaningful way to the information learning systems use to manage employees.

Our vision is that these disparate systems work together, so a company (i.e., managers, mentors and peers) can develop an employee in much the same way a sports team cultivates its talent. This stretches beyond employee performance, too. The performance data that's collected for business units, divisions and an entire organization ought to be synchronized with learning management information, too, so executives can spot a dip in performance, identify its cause and prescribe a course of action (which can include learning of some kind) to bring performance in line with goals.

What is your philosophy of learning? What are the elements of it that are perhaps a bit unusual and not seen every day?
Learning isn't something that happens at a particular place or time; we're always presented with opportunities to learn, but we don't always seize the opportunity. Other times we have the opportunity and desire, but not the tools. Identifying why someone doesn't capitalize on a chance to learn is the secret to not only motivating employees but helping your workforce, employees and business partners succeed.

When does e-learning matter most?
When you want to train people at a moment's notice or over a wide geographic area, e-learning really pays for itself. E-learning is obviously one way to learn, but within any e-learning course you can embed video, audio or even access a virtual world to conduct a training exercise that might be too expensive or dangerous. It's the maleability and versatility of e-learning that matters most.

How can e-learning tie in to the most pressing issues facing a corporation, association, or government group?
That's a great question, and the answer depends on the people who are in charge of training as well as their vendor partners. Top training professionals within any organization have to truly understand their employer's business in order to tie e-learning to the most pressing challenges. For example, if you're in charge of training for, say, an airline, you have to know how market forces are affecting your routes, customer attitudes, profit margins, government regulations, services, facilities, aircraft maintenance and the like before you can develop the strategies that e-learning can support.

If, on the other hand, you're an expert at training but have less insight about what's bearing down on the business, then you're flying blindly. Pun intended. Training vendors owe it to their clients to learn about more than the training organization's challenges, too. A great vendor assigns people to an account who know the industry dynamics, not just how to implement and troubleshoot software.

Finally, can you recommend a book that made you see the world in a different way?
Anyone who reads the book, The World is Flat, has no choice but to see the world in a different way. The book emphasizes the need for people to change and adapt to remain competitive in a global market where historical and geographical boundaries are becoming increasingly irrelevant. As the world becomes more able to collaborate and share with others of different cultures, languages, and religions – we will find that we need better education and training to compete with the most brilliant minds around the globe and to adapt to the needs of the world.

Tuesday, June 01, 2010

Interview with Sarah Elaine Eaton, University of Calgary: Innovators in E-Learning Series

Understanding how informal learning occurs is critical in e-learning. Welcome to an interview with Sarah Elaine Eaton, whose research has focused on how, where, and when people learn in informal settings including e-learning and mobile learning.


1. What is your name, affiliation, and connection with e-learning?

Sarah Elaine Eaton, Principal Consultant of Eaton International Consulting Inc. and Research Associate of the Language Research Centre at the University of Calgary. My connection with e-learning began in around 1999 or so, when I began using Blackboard in the Spanish classes I was teaching.

From there I went on to learn Centra and Elluminate. My first intensive experience with e-learning was being part of a multi-university team that was developing a comprehensive online English as a Second Language program for international students. I've also worked on projects involving video conferencing, You Tube, Skype, Moodle and Slideshare, and other types of e-learning tools and platforms. As part of my work now I give professional development webinars on learning and leadership to educators, program directors and administrators. I gave one in May of this year on using Skype in ESL and Literacy classes. There were participants there from all over Canada and the US and even as far away as Egypt and Kyrgyzstan. I have no idea how those folks found out about the webinar, but it was super cool that they were there. I just love e-learning because it allows us to transcend so many boundaries.


Sarah Elaine Eaton


2. What are your thoughts about informal learning?

I'm fascinated by the notion of informal learning. Over the past couple of years I've done more and more research into the areas of formal, non-formal and informal learning. I suspect that informal learning isn't sufficiently acknowledged because people overlook it or take it for granted.

I think, bold though it may sound, that we are on the brink of a major paradigm shift. This shift will dramatically change how we view learning and how we value it.

Such a paradigm shift may well pose a threat for schools, colleges, universities and other formal learning institutions because it will challenge the very foundation of education. Traditionally, formal learning has been revered and valued deeply. In the "olden days" only clerics were taught to read and write. Books and formal learning were reserved for men (and a very few women) of the cloth and for those trained in law and medicine. Learned people held positions of authority and were greatly respected. Today, you can't help but have respect for the 13-year old kid who knows how to fix your computer - and he taught himself or he learned how to do it on the Internet. His skills are highly valued and you just know he's going to get a job, if he doesn't already have one "informally".

Old notions of formal learning have been turned on their head in the past 25 years. We are beginning to value informal learning more and more. People understand on some level, that our notions of learning and how we acquire vital knowledge is changing. I'm not quite sure how universities and schools are going to deal with this, but I do know when I talk to my colleagues that there is concern. And the very least, they're perplexed. Some feel challenged that the "quality of learning" diminishes as the level of formality diminishes. Again, I refer back to the 13-year old who can teach you how to do something new on your computer. Has the quality of his learning been diminished because he didn't learn it from a book? It'd be hard to claim that when you need their help and they fix it for you in no time flat.

3. In your opinion, where and how does informal learning take place in an online environment?

Informal learning, I think, takes place in an online environment every day. Anytime you have a question, where do we turn today? To the Internet. We look up words we don't know at sites like Dictionary.com. We ask questions at sites like AnswerBag. If we want to learn the steps to do a particular task, we turn to sites like eHow.com. For those who prefer video or audio sites like YouTube, Vimeo and other video sites offer clips that teach people how to do new things. And the number lectures and learning opportunities available by podcast now is astounding.



The Internet offers us an opportunity to immerse ourselves in all kinds of learning, every day. And not only that, it allows us the opportunity to make those learning opportunities mobile. Today, you can look up all that same information on the move with a Blackberry or iPhone. It's great. I literally "learn on the run" because I load TED talks or podcasts onto my iPod and listen to them while I'm out running or walking. The Internet has transformed how we learn, how we access learning and how we want to learn.

4. Can informal learning be structured? How? Where?

The very nature of informal learning is that it is unstructured. I like to explain it like this: Formal learning is very organized and structured. It is offered by schools and institutions and guided by a curriculum. So, formal learning is very structured. Non-formal may or may not be arranged by an institution, but is usually structured in some way, even if it is loosely. Since there are no formal credits granted or earned, in non-formal learning, there's less need for structure. And then there's informal learning. Rather than being guided by a curriculum, it's much more spontaneous.

In the case of informal e-learning, I'd say it's much more learner-driven, too. People download podcasts or watch YouTube videos on things they're motivated to learn themselves, not because someone told them they had to do so. Once I was a bridesmaid for a bride who requested that all of her attendants wear fake eyelashes on the big day. I'd never worn fake eyelashes in my life, so I looked up videos on YouTube on how to put them on. I was motivated to learn (albeit for a specific and limited purpose), so I went on line and learned how.

Having said all that, I don't think the categories are as cut and dry as I've explained them here. Think of it more like a continuum. Formal, highly structured learning is at one end and at the other end there's spontaneous, impromptu learning. Non-formal learning is somewhere in the middle. So it could be that there are some types of learning that may be classified as informal, that are still a little bit structured. For example, when I shoot a YouTube video, even if it's only a few minutes long, I plan it, script it out and then do a few dry runs before we shoot it. So, it's not exactly spontaneous, but the result is meant to look spontaneous. For anyone who watches one of my YouTube videos, I hope they look informal and spontaneous. That's the point. :-)


5. What are some of the projects you've been involved with that you would like to share?

This project taught me so much about how we learn, how we can learn and how we value learning. My entire career has been spent in education and this project has literally transformed how I understand learning. I used to value formal learning to the nth degree, thinking that it was the only "real" type of valid learning. Now my understanding has both broadened and deepened. Despite the fact that I have a PhD, I believe that there are many more opportunities in the world for non-formal and informal learning. Not everyone has the means or opportunity to pursue formal education, but that doesn't mean that they are incapable or disinterested in learning. On the contrary. Thanks to the Internet, there are hundreds of thousands - likely even millions - of opportunities to learn new things every day - most of them for free.






The project started out small. It focused on languages and literacy, because that's my background. For anyone who's interested, the final report, "Formal, non-formal and informal learning: The case of literacy and language learning in Canada" is available free of charge at: http://wp.me/pNAh3-C

I became so intrigued with the concepts of formal, non-formal and informal learning, that together with a research assistant who was a trained scientist with a background in geophysics, I began exploring those same notions in different disciplines. After languages and literacy, we started one on science, which is the one you graciously and generously lent us your expertise on. We're just wrapping that one up and it's much more comprehensive and robust than the first report. Now I'm starting to look at the same notions in business and entrepreneurship, together with another research assistant who has a background in business. By the time we're done, we'll have a set of reports that examines formal, non-formal and informal learning across the disciplines. I'm totally pumped about it!

6. What do you see as three new directions in learning?

1. Mobile learning. I think the iPad, and products like it that haven't even been invented yet, will replace desktop computers, particularly in schools. Textbooks will give way to "learning on the go".

2. Multi-sensory, interactive learning. We used to talk about "book learning". Books only involve visual learning - either words or pictures, but mostly words. The days of "book learning" are going-going-gone. Today people are after interactive, multi-sensory learning. They want to see it AND hear it. They want to write their own comments and questions. They want to ask questions in real time. And with the gravity sensor in the iPhone and the use of technology like SMART boards, we can now incorporate touch into our learning experiences, too. This is transforming learning in amazingly cool and effective ways.


3. Individualized learning. I truly believe that people are hungry to learn new things. But traditional learning confines us to stiff, stagnant curricula that are outdated and boring. If we temper rigid structure with some freedom, while still providing challenge and guidance, learners' motivation soars. I believe that people become more engaged when they have the ability to shape the experience themselves a bit. Learning will become more individualized and yet, more interactive at the same time.

*************************
Elevator to Nowhere ... fringejournaling on technology

Psychic Sponge's Guide to Zeitgeistland

Digital Textbook Sales in the U.S.: A 5-Year Projection -- free pdf from Rob Reynolds' the Xplanation :)


Sunday, May 23, 2010

Interview with Sameer Bhatia, ProProfs.com: E-Learning Innovators Series

Effective assessment in an online course is not easy to achieve. Courageous developers have tackled online quizzes. It is interesting to look behind the scenes and see the challenges. Welcome to an interview with Sameer Bhatia, founder of ProProfs.com.

1. What is your name and your involvement in e-learning?

I am Sameer Bhatia, the founder of ProProfs.com, an online learning community. Prior to ProProfs I ran an IT certification products company that has been in the business of providing e-learning centered around Cisco certification products.






2. What is ProProfs.com and the learning philosophy behind it?
ProProfs.com is the knowledge FREEway, providing free resources and tools for online knowledge sharing. ProProfs is dedicated to offering new services and content that reflects the diversity of interests and topics in which today's users are engaged. Founded on the idea that knowledge should be freely available to people from all walks of life, ProProfs.com features free schools on SAT & IT certification, and offers an ever increasing portfolio of tools for social knowledge sharing including quizzes, flashcards, blogs, forums and games.

3. What is your view of how best to assess whether or not students have achieved learning outcomes in an online course?


We created ProProfs Quiz Maker (http://www.proprofs.com/quiz-school/) to address this need. By allowing educators to create tests, practice questions and quizzes around any topic and then embed them directly into their class websites, learning management system or e-learning courses, we allow educators to ascertain if students are achieving the learning objectives. We also aggregate the data across all attempts so a teacher can better understand what areas of learning the class as a whole needs more attention on.

4. How might assessing if students have achieved learning outcomes be different in a mobile learning course?

While content created using Quiz Maker (http://www.proprofs.com/quiz-school/) displays fine in most mobile browsers, we are in process of creating a special version so assessments can be distributed to a classroom easily via mobile devices such as iPhone and iPad. Watch out for this in our upcoming version.

5. what is Quiz Maker and how does it work?
ProProfs Quiz Maker ( www.proprofs.com/quiz-school/) is a free learning tool that enables educators to utilize the power of the Internet to create online quizzes and practice tests for their students. The Quiz Maker provides an easy access for students and educators, without the hassle of downloading bulky software. In addition to the ability to create custom quizzes, we also offer the largest collections of freely available online quizzes, ranging from K-12 education to topics such as technology certification, SAT, GRE and even general trivia.



6. Are there any really bad quizzes or quiz styles that should be avoided at all costs? If you don't mind, describe a very bad (ineffectual or even potentially problematic) quiz and then compare it with a very good quiz. What makes the difference? What do instructors and instructional designers need to keep in mind?

One of the key issues we have seen is the choice between long/short quizzes. Educators need to choose the test style after careful consideration. Long tests have their place in education; for example, many instructors use them during mid-terms or finals. However, to ensure that students are understanding the material, short quizzes in practice mode (with answers revealed immediately after a question is attempted) work much better. These create a stress free environment and students feel encouraged to take the quiz repeatedly. The repetition brings remembrance and helps students master the subject. Using short quizzes in conjunction with larger tests for mid/end of term, have reported strikingly positive results.
With a lot of feedback from teachers we have built features to allow secure & timed long tests as well as short quizzes that can be run in practice mode with customizable results to make learning fun. Educators however need to choose carefully based on the learning objective.



7. Do you have any plans for the future?

Our next version will be available in just a few weeks. Key features would include tracking of who took the quiz, ability to store results and provide more customization of end of quiz results.



8. Please share the name of two good books you've read lately.

The Four Steps to the Epiphany by Steven Gary Blank is a must read for entrepreneurs. The other book I read recently is Rework by Jason Fried & David Heinemeier Hansson. While both these book are not directly related to e-learning, they have had a big positive influence on how we build our e-learning products. We have stepped up on our feedback loop with educators to ensure we build something that they totally love.

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